What happens during onboarding?

How we get to know your business before creating content.

Shaun Moat

Last Update 2 days ago

Onboarding gives us the information we need to represent your business accurately. We may ask about your products, services, ideal customers, brand colours, logo, tone of voice, key dates, website and social media accounts.


For managed social media, we also agree approval arrangements, contacts, platform access, the posting schedule and what success looks like. For websites, we establish page requirements, content, domain and hosting details.


The more accurate the information you share at the beginning, the smoother the work can be. Please grant access through official account permissions rather than sending personal passwords.


For advice tailored to your business, visit https://www.donutpig.com and get in touch.

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