Who do I contact about an invoice or payment?

Getting a billing question to the right person.

Shaun Moat

Last Update 2 days ago

If you have a question about an invoice, payment collection or service charge, please contact Donut Pig using the website contact options.


Include your business name, the invoice reference if available and a short explanation of what you want checked. You do not need to send full bank or payment card details.


A member of the team will review account-specific billing information and explain the next step. The chatbot cannot approve refunds or change payment terms.


For advice tailored to your business, visit https://www.donutpig.com and get in touch.

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